Engage Digital Platform Resources

2022 UC Awards Finalist Best CPaaS Platform

Radisys’ Engage Digital Platform has been named as a finalist in the Best CPaaS Platform category for the 5th Annual UC Awards. The UC Awards is a global awards event which celebrates UC and Collaboration technology innovation and industry success. 

The rapid rise of digital transformation has revolutionized the business world, as enterprises now have the potential to improve and optimize both their daily processes and their customer engagement.

Digital experiences created around a product or a service—delivered through unified communication channels via text, chat, or voice interactions—can only go so far in providing customers a personalized experience.

Radisys is thrilled to announce its inclusion in the annual listing of ten companies that are the forefront of providing Unified Communications solutions and transforming businesses by CIO Review. 

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What’s worse than selling petrol?  

Selling SIP trunks and UC lines.   

Like petrol, margins are wafer thin. Unlike petrol, prices are declining FAST. 

Luckily, if you’re a Managed Service Provider (MSP) selling commoditised voice, video and messaging services, you can now embed value-added features into your customers’ apps.  

In a fast-moving world where consumers expect connected everything at all times, why should customer support be any different? It doesn't have to be.

With Radisys Engage@Work, it isn't.

With the AI-based noise-reduction capability, say goodbye to the distractions of barking dogs, sirens, and lawnmowers on live calls.

Workforce Engagement - Secure, reliable and accurate internal communications made simple

The Radisys Engage Video Assistant, featuring Radisys CEO, Arun Bhikshesvaran, answers listens and responds to questions.

Radisys’ Al Balasco shares how the Engage Digital Platform builds on Radisys’ industry-leading Engage Media Server expertise to allow application developers and service providers to build new applications, services and capabilities in their networks..

Barcelona, Spain, Mar 1 (EFE-EPA) Being put through to a call center conjures feelings of dread and a hopeless acceptance that you will spend a good chunk of your day on hold listening to elevator music but imagine, instead, you were greeted by your favorite Bollywood star or the avatar of a deity – it is not as far-fetched as it sounds.

Technologies enabling vendors to win against nimble young providers.

In 2001, at a San Jose wireless conference, a speaker made an astute observation: we tend to overestimate what technology can do in five years. But we underestimate what it can do in 10.